Huduma Kenya is a Government of Kenya initiative whose aim is to turn around public service delivery by providing efficient and accessible Government services at the convenience of citizens through various integrated service delivery platforms. Huduma centres are one stop shop – citizen service centres that provide National Government Services from one single location. The centres are built to enhance transparency, efficiency and easy accessibility for all.
Here are the services offered at Huduma Centres.
1. National Social Security Fund
- Replacement of NSSF Card
- NSSF Membership (Individual)
- NSSF Employer Registration
- NSSF Statements
- NSSF Claims/NSSF Benefits
- Application of Survivor Benefits
2. National Hospital Insurance Fund
- Replacement of NHIF Card
- NHIF Membership Registration
- Ammendment of Existing Membership
3. Kenya Revenue Authority
- KRA PIN Registration and PIN Update
- Tax Compliance Certificate Application
- KRA PIN Data Correction
- Tax Return Filing (upload and submission)
- Application of Tax Compliance Certificate
- Application of Tax Amnesty for Diaspora Citizens
4. National Construction Authority
- Obtain a Construction/Building Permit and Issuance of Compliance Certificate
5. Civil Registration Department
- Birth Notification/Registration (Immediately or within 6 months after birth)
- Issuance of Birth Certificate
- Late Notification/Registration of Birth of Children born to Kenyan Parents in Kenya
- Late Notification/Registration of Birth of Children born to Kenyan Single Mothers in Kenya
- Late Notification/Registration of Birth of Adults born to Kenyan Parents in Kenya
- Late Notification/Registration of Birth of Adults born to Non-Kenyan Parents in Kenya
- Registration of Birth of Kenyans Occurring abroad and Issuance of Kenyan Birth Certificates
- Birth Re-registration Upon Legitimacy
- Birth Re-registration Upon Recognition
- Replacement of Birth Certificate
- Reporting Death
- Burial Permit
- Issuance of Death Certificate for all Deaths Occurring in Kenya
- Late Registration of Death (After 3 months from the time of death)
- Registation of Death of Kenyans Occurring Abroad
- Authentication/Confirmation of Death Certificates
6. Kenya Power
- Application for Electricity Connection
7. Business Name Search and Registration
- Name Search for Business or Company
- Registration of Business Name
- Company Registration
8. National Registration Bureau
- Getting Initial Identification Card
- Getting Duplicate Identification Card
- Changing of Particulars in one’s ID Card
9. Gender and Affirmative Action Funds
- Credit Services for Women Entrepreneurs
10. Independent Electoral and Boundaries Commission
- Registration as a Voter
11. State Department for Immigration, Border Control and Registration of Persons
- Application for a Kenyan Passport
- Application for Replacement of an Expired or Filled Up Kenyan Passport
- Replacement of Lost or Mutilated Passport
- Application for a Temporary Passport
- Application for a VISA
- Application for Permits or Passes
12. Kenya Police Service
- Application of Certificate of Good Conduct
- Issuance of Police Abstract
13. The State Department for Labour
- Application for Older Persons Grant
- Registration of Self Help Groups
- Registration of Community Based Organizations
- Renewal of Self Help Group Certificates
- Renewal of Community Based Organization Certificates
- Replacement of Self Help Group Certificaates
- Replacement of Community Based Organization Certificate
14. Ministry of Lands
- Application of Land Search Certificate
- Application of Land Title Deed
- Processing Application for Change of User or Extension of Lease
- Processing of Application for Sub-division
15. National Transport Safety Authority
- Online Renewal of Driver’s Licence
- Application of a SMART Driver’s License
16. The National Treasury
- Processing of Pension Claims Documents
- Processing of Dependants Pension
- Claims for Returned Pensions
- Change of Pay Point
- Status of Pension Claim
- Processing of Work Injury Benefits Act and Group Personal Accident Insurance Claims for Civil Servants
17. Attorney General – Registra of Marriages
- Civil Marriage
18. County Governments
- Issuance of Single Business Permit
- Payment of Rent and Rates
- Impounding Charges
- Liquor Licensing
- Processing of Building Plans
- Application for Water and Sewerage Connection
- Single Business Permit
- Payment of Rent and Land Rates
- Alcoholic and Liquor Licencing
- Seasonal Parking
- Body Mass Index
- Blood Sugar
- Blood Pressure
- Advertising Permits
- Advisory Services
- Health Promotional Services
- Boda Boda Licencing
- Payment of Water Bills
- Advisory Services on Agriculture
- Advisory Services on Investments
- Advisory Services on Education
19. National Environmental Management Authority
- Processing of Environmental Impact Assessment and Audit Reports
20. Retirement Benefits Authority
- Pension and Benefits for Informal Sector
- Fund Managers, Custodian and Fund Administrator Licensing
