Fuliza M-Pesa is an overdraft facility that was launched by Safaricom in partnership with NCBA Bank. This is a service that allows Mpesa customers to complete their Mpesa transactions when they have insufficient funds in their Mpesa account. Fuliza is available to all M-Pesa customers, however the awarding of limits will depend on your credit viability and how long you have been using Mpesa.
What you need to know about Fuliza M-Pesa
Here are some things you should know as you apply and proceed to use Fuliza M-Pesa.
- You can use Fuliza M-Pesa on Lipa na M-Pesa (Buy goods and Paybill) as well as Send Money services.
- You can use the service as many times as needed as long as you are within the allocated Fuliza M-Pesa limit.
- Dial *234# and select Fuliza M-Pesa to check your limit, balance, mini statement and opt out option. Every time you transact using Fuliza, you will receive an SMS with the outstanding Fuliza amount.
- Any funds received or deposited in your Mpesa account will automatically be used to clear your outstanding Fuliza M-Pesa.
- You will receive confirmation from Safaricom showing how much you can use when you have insufficient funds to make an Mpesa payment.
- Mpesa users can also opt out of the Fuliza service but only once their debt is fully paid up.
- You cannot withdraw funds from Fuliza M-Pesa (but there’s a way around to do it, you can send that money to your alternative Safaricom line or your friend’s line and ask them to withdraw it for you).
- Fuliza M-Pesa is not a loan product. This is a continuous overdraft service that allows you to complete M-PESA transactions when you have insufficient funds.
- You will not have access to your Fuliza M-PESA limit if you have any unpaid balance after day 30. This will however be restored on full repayment of your Fuliza balance.
- Every M-Pesa registered line will be treated as a different account. Each mobile number will qualify for Fuliza M-Pesa and will be awarded a limit. This limit will be reviewed every 3 months depending on your usage.
Fuliza M-Pesa charges
You will be charged 1% access fee and a maintenance fee on the outstanding balance as per below table. Normal M-Pesa transaction charges apply.
| Band | Tariff | Promotional Tariff for 30 day from launch |
| Ksh 0 – Ksh 100 | One-time fee of Ksh 2 | One-time fee of Ksh 0 |
| Ksh 101 – Ksh 500 | Ksh 5 per day | |
| Ksh 501 – Ksh 1,000 | Ksh 10 per day | |
| Ksh 1,001 – Ksh 1,500 | Ksh 20 per day | |
| Ksh 1,501 – Ksh 2,500 | Ksh 25 per day | |
| Ksh 2,501 – Ksh 70,000 | Ksh 30 per day |
How to Fuliza M-Pesa
To use the Fuliza M-Pesa, you will need to activate the service by following these steps.
- Dial *234#
- Select option 0 “Fuliza M-Pesa”.
- Then, select option 1 “Yes” to get started.
- Lastly, accept the terms and conditions by selecting option 1 “Yes”.
- Now, all you need to do is transact normally on Mpesa and if you have insufficient funds, Fuliza M-Pesa will cover the shortfall.
