I-Zuku Fiber, umkhiqizo we- Wananchi Group, ingenye yezinsiza ze-inthanethi zasekhaya ezindala kunazo zonke eKenya. Baye baqhubeka nokwenza izinsizakalo zikhange ngokufaka amaphakheji we-TV nefoni, ngaphezu kokufinyelela ku-inthanethi okuthengekayo, okufinyelelekayo nokuthembekile. I-Zuku isivele iyitholile indawo yayo embonini ye-inthanethi, ngaleyo ndlela iheha inani eliphezulu lababhalisile. I-Zuku ikunikeza izindlela ezilula zokwenza inkokhelo yakho okuhlanganisa nokudluliswa kwe-Mobile Money njenge-M-Pesa, i-Airtel kanye nangamakhadi e-Visa.
Indlela yokukhokha izikweletu zakho ze-Zuku
Ukuze uthole okwengeziwe mayelana nendlela yokulungisa izikweletu zakho ze-Zuku, chofoza okukhethwa ngezansi. I-Zuku izovuselela izinkokhelo ezenziwe nge Mpesa, Airtel imali, Equity Bank, Prime Bank kanye Pesapal njalo amahora amabili.
a. Ukudonswa kwemali okuqondile
Ukukhokha okuqondile kuyimfundo evela kuwe ebhange lakho eligunyaza i-Zuku ukudlulisela imali (imali yokukhokhela imisebenzi ye-Zuku) kusuka ku-akhawunti yakho yasebhange kuya kwi-akhawunti yakho ye-Zuku. Lokhu kuzokwehliswa ngokuzenzekelayo njalo ngenyanga ngosuku lwakho olufanele.
- Gcwalisa ifomu lesicelo se-Direct Debit ezitolo ze-Zuku, noma dawuniloda ifomu lesicelo kwiwebhusayithi yakwaZuku lapha Landa Ifomu Yokukhokha Eqondile gcwalisa zonke izinkambu.
- Namathisela ikhophi yekhadi le-ATM (uhlangothi olungaphambili kuphela lwekhadi le-ATM) bese ulibeka kunoma yisiphi isitolo sakwaZuku.
- Isicelo sakho sizocutshungulwa phakathi kwezinsuku eziyi-15 zokusebenza futhi siqale ngosuku olulandelayo lomnqamulajuqu.
- Ngemva kokubhalisa, inkokhelo yakho yesevisi yanyanga zonke idonswa ngokuzenzakalelayo ku-akhawunti yakho oyikhethile. I-akhawunti ekhethiwe oyikhethayo izodonswa kuzo zonke izinkokhiso eziboniswe ku-invoyisi ye-Zuku proforma.
- Izinkokhelo eziqondile zeDebithi ziqala ngosuku lwakho olulandelayo lomnqamulajuqu ngemva kokuba isicelo sakho esigcwalisiwe samukelwe/samukelwe.
b. Khokha usebenzisa imali yeselula
Ukuze ukhokhe isikweletu sakho, sicela uqinisekise ukuthi ukhomba inombolo ye-akhawunti yakho yakwaZuku ku-invoyisi yakamuva njengoba uzodinga lokhu ukuze ukhokhe isikweletu sakho.
Ukukhokha usebenzisa i-Mpesa
a. I-Zuku Fiber
- Iya ku-Mpesa ngefoni yakho.
- Khetha inketho ethi "Khokha Ibhili".
- Faka iBhizinisi akukho. I-320320
- Faka zukuXXX kwikhodi ye-akhawunti lapho XXX inombolo ye-akhawunti yakho yakwaZuku isb zuku122.
- Faka Inani.
- Faka i-PIN yakho ye-Mpesa bese uthebhu ethi “Thumela”.
- Uzothola isiqinisekiso nge-SMS.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
b. I-airtime yefoni ye-Zuku Fiber
- Iya ku-Mpesa ngefoni yakho.
- Khetha inketho ethi "Khokha Ibhili".
- Faka iBhizinisi akukho. I-320321
- Faka XXXXX kukhodi ye-akhawunti lapho i-XXXXX kuyinombolo ye-akhawunti yakho yakwaZuku.
- Faka Inani.
- Faka i-PIN yakho ye-Mpesa bese uthebhu ethi “Thumela”.
- Uzothola isiqinisekiso nge-SMS.
- Inkokhelo ikhombisa uZuku phakathi namahora amabili.
Ukukhokha usebenzisa imali ye-Airtel
a. I-Zuku Fiber
- Iya ku-Airtel.
- Khetha inketho ethi “Airtel money” kufoni yakho.
- Khetha inketho "yokwenza izinkokhelo".
- Khetha inketho ethi "khokha ibhili".
- Khetha "OKUNYE".
- Faka igama lebhizinisi iZUKUCATV
- Faka Inani.
- Faka i-PIN yakho.
- NgeNkomba faka XXXXX lapho i-XXXXX kuyinombolo ye-akhawunti yakho ye-zuku.
- Uzothola i-SMS yokuqinisekisa kanye ne-imeyili evela kuZuku.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
b. I-airtime yefoni ye-Zuku Fiber
- Iya ku-Airtel.
- Khetha inketho ethi “Airtel money” kufoni yakho.
- Khetha inketho "yokwenza izinkokhelo".
- Khetha inketho ethi "khokha ibhili".
- Khetha "OKUNYE".
- Faka igama lebhizinisi uZUKUVOICE
- Faka Inani.
- Faka i-PIN yakho.
- NgeNkomba faka XXXXX lapho i-XXXXX kuyinombolo ye-akhawunti yakho ye-zuku.
- Uzothola i-SMS yokuqinisekisa kanye ne-imeyili evela kuZuku.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
Ukukhokha usebenzisa i-Equitel
a. I-Zuku Fiber
- Iya ku-Equitel kufoni yakho.
- Khetha inketho ethi "Imali Yami".
- Khetha inketho ethi "Thumela/Khokha".
- Khetha i-akhawunti ofisa ukukhokha kuyo.
- Khetha "Abanye".
- Faka iBhizinisi Le-320320
- Faka ikhodi ye-akhawunti.
- Faka inani.
- Faka i-PIN yakho ye-Equitel bese uthebhu ethi “Thumela”.
- Uzothola isiqinisekiso nge-SMS.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
b. I-airtime yefoni ye-Zuku Fiber
- Iya ku-Equitel kufoni yakho.
- Khetha inketho ethi "Imali Yami".
- Khetha inketho ethi "Thumela/Khokha".
- Khetha i-akhawunti ofisa ukukhokha kuyo.
- Khetha "Abanye".
- Faka iBhizinisi Le-320321
- Faka ikhodi ye-akhawunti.
- Faka inani.
- Faka i-PIN yakho ye-Equitel bese uthebhu ethi “Thumela”.
- Uzothola isiqinisekiso nge-SMS.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
c. Inkokhelo yamakhadi esikweletu/edebhithi
Ukuze ukhokhe usebenzisa ikhadi lesikweletu / debit, landela lezi zinyathelo.
- Chofoza on the isixhumanisi sokukhokha.
- Faka imininingwane ye-akhawunti efomini bese uchofoza okuthi “Qhubeka”.
- Landela izinyathelo zokukhokha njengoba kukhonjisiwe ku-www.pesapal.com.
- Ngezinkokhelo Zekhadi Lesikweletu, khetha okuthi “Visa/Mastercard” bese ufaka imininingwane njengoba kukhonjisiwe.
- Chofoza okuthi “Qedela”.
- Uzothola isiqinisekiso nge-SMS.
- Inkokhelo ibonakala kuZuku phakathi nemizuzu engu-15.
d. Ukukhokha ngebhange
Uma ufuna ukukhokha ebhange, phawula lokhu okulandelayo.
- Inkokhelo nge-Equity kanye ne-Prime Bank itholakala KUWO WONKE amakhasimende akwa-Zuku, kunoma yiliphi igatsha lebhange ezweni lonke futhi ikhasimende alidingi ukuba ne-akhawunti ekhona ebhange.
- Inkokhelo (ukheshi noma isheke) eyenziwe nge-Prime Bank kufanele yenziwe kusasele izinsuku ezi-3 zokusebenza ukuze kuqinisekiswe ukuthi i-akhawunti ibuyekezwa ngesikhathi.
- Hlola Izinkokhelo nge-Equity kufanele zenziwe izinsuku ezi-3 zokusebenza kusengaphambili ukuze kuqinisekiswe ukuthi zibuyekezwa ngesikhathi.
- Inkokhelo ngeMoney Money, Pesapoint ATM, Online kuwebhusayithi yeZuku kanye nokukhokha ukheshi nge-Equity Bank kuzobonakala kungakapheli amahora ama-2 (uma ikheli lakho le-imeyili kuZuku libuyekeziwe, uzothola nesaziso se-imeyili phakathi nesikhathi esifanayo).
- Izinkokhelo zemali zizothunyelwa futhi i-akhawunti yakho ixhunywe kabusha phakathi nemizuzu engu-15.
Ama-Bank Bank Equity (Womabili amakhasimende we-Fiber ne-Satellite Satellite)
- Itholakala kuwo wonke amagatsha ebhange le-Equity ezweni lonke.
- Izinkokhelo zemali nesheke kuphela; akukho nkokhelo ye-EFT eyamukelwe.
- Gcwalisa isiliphu se-deposit equity ekhombisa imininingwane elandelayo:
- Igama le-akhawunti yasebhange: Wananchi Group (K) Ltd.
- Inombolo ye-akhawunti eyi-0180290281503
- Igatsha: Ibhizinisi Lomphakathi.
- Bonisa ikhodi yeklayenti lakho le-Zuku endaweni ebonakalayo kusiliphu sediphozithi.
- Uzothola isiliphu sediphozithi ye-Equity, ukuze uthole ireferensi yakho.
- I-akhawunti eku-Zuku izobuyekezwa phakathi kwamahora angu-48 (uma ikheli lakho le-imeyili ku-Zuku libuyekeziwe, uzothola isaziso se-imeyili phakathi nesikhathi esifanayo).
I-Prime Bank (Kokubili amakhasimende we-Fiber ne-Satellite TV)
- Itholakala kuwo wonke amagatsha e-Prime bank ezweni lonke.
- Izinkokhelo zemali nesheke kuphela; akukho nkokhelo ye-EFT eyamukelwe.
- Gcwalisa isiliphu sediphozithi sikaZuku esitholakala ePrime bank bese ukhombisa inombolo ye-akhawunti yakho yakwaZuku.
- Ngicela ucaphune inombolo ye-akhawunti yakho yakwaZuku.
- Uzothola ikhophi yesiliphu sediphozithi yokukhokha.
- I-akhawunti eku-Zuku izobuyekezwa zingakapheli izinsuku zokusebenza ezingu-3 ukuze uthole izinkokhelo zesheke (uma ikheli lakho le-imeyili ku-Zuku libuyekeziwe, uzothola isaziso se-imeyili phakathi nesikhathi esifanayo).
e. Ukhokha kanjani usebenzisa i-mobile banking
Ungakhokha ngqo kusuka ku-akhawunti yakho yasebhange ngokusebenzisa insizakalo yakho yasebhange yasebhange. Uma une-akhawunti namabhange alandelayo abhalisiwe, bese ubhalisela ifoni yakho insizakalo yamabhange eselula. Uzonikezwa imiyalelo ethile yokwenza izinkokhelo zikaZuku. Eco Bank, I & M kanye NIC.
f. Inkokhelo nge-m-banking
Ukukhokha usebenzisa i-m-banking, landela lezi zinyathelo.
- Iya ku/dayela ngokulandelayo Inombolo ye-USSD yebhange lakho.
- Uma inombolo yakho yeselula ifakwe kumephu yenombolo ye-akhawunti yakwaZuku, uzothola isikweletu sakho.
- Uma inombolo yakho yeselula ingekho kumephu ye-akhawunti yakwaZuku, uzocelwa ukuthi ufake inombolo ye-akhawunti yakwaZuku ukuze uyikhokhe.
- Uma usukhethe ukukhokhela isikweletu owethulwe noma ukukhokha inani elihlukile, uzocelwa ukuthi uqinisekise inkokhelo.
- Isiqinisekiso sokutholakala sizothunyelwa kuwe futhi inkokhelo yakho izodluliselwa kwaZuku ukuze icutshungulwe.